Other Technical Problems

Before contacting us we recommend that you update your PC using the Windows Update tool.

If problems persist, please contact us by logging into your account and raising a support ticket

To help us look into your problem please try to include in your email as many of the following details as possible:

  • Your Operating System (e.g. Windows 7, 8,8.1, Mac OS) Internet Browser (Internet Explorer 11, Firefox, Chrome)
  • What URL you were trying to access (e.g. http://www.gardeningexpress.co.uk/LoginRegister.asp)
  • What time the problem occurred
  • Please cut and paste into the message any error message that appeared on the screen
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